Shipping & Returns
Domestic Shipping
All orders with the EXCEPTION of custom orders, take 3-5 business days, excluding holidays to process
Once processed, it takes about 3 to 5 business days to deliver, depending on your location in the US
Tracking information is sent via email or SMS when your order is shipped out
Orders may be shipped via FedEx, DHL, or USPS. All orders require a signature upon delivery. This ensures your order is delivered to you and that it's not lost or stolen. Tress Temple is not responsible for lost or stolen packages
International Shipping
All orders with the EXCEPTION of custom orders, take 3-5 business days, excluding holidays to process
Once processed, it takes about 3 to 10 business days to deliver, depending on your location in the world
You will be emailed a tracking number when your order has been shipped. Please allow 24 to 48 hours after receiving your tracking number to track your order
International Taxes & Customs Charges
International customers may be required to pay sales tax, duty, and/or customs charges. All taxes and customs charges are the customer's responsibility and are not included in the cost of the order or shipping charge
Taxes and customs charges differ depending on the country or state of the delivery address. We suggest contacting your local customs office if you aren't aware of the applicable taxes and customs fees relevant to you
Trust Temple is not responsible for any additional taxes and/or customs charges that are incurred during the shipment of your order
Final Sale
To provide the best quality products, we do not resell any hair extensions returned by customers.
Thus all our sales are final. If we make a mistake with your order, please contact us via email at Tresstemple@gmail.com and we will be more than happy to assist you
Order Returns
If an order is returned to us from the postal service, we can reship your order. However, a shipping fee will be applied to reship the order.
If you decide to cancel the order after it has it is returned to us for a refund, the shipping fee will be deducted original cost of your order